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Contacts

Councils, ICBs, courts and family groups

Every number you are likely to need in one place: adult social care and out-of-hours emergency duty teams, NHS Integrated Care Boards, every court across the UK and Ireland, and the family groups who have been through it.

There are over 330 councils and 42 Integrated Care Boards, and their direct numbers change often. Rather than print a list that goes out of date, the buttons below open the official lookups so you always get the current number for your area. Check any number before a hearing.

Courts, judges and public guardians

England & Wales, Scotland, Northern Ireland and the Republic of Ireland.

  • Court of Protection (First Avenue House)

    Court

    42–49 High Holborn, London WC1A 9JA. Applications, COP forms and case enquiries.

  • Court of Protection urgent / out-of-hours

    Urgent

    Ring the Royal Courts of Justice security desk and ask for the urgent out-of-hours judge for a Court of Protection emergency.

  • Office of the Public Guardian (OPG)

    Oversight

    Deputyship supervision, LPA registration, concerns about a deputy or attorney.

  • Official Solicitor (Court of Protection team)

    Roles

    Acts as litigation friend for P where no one else can.

  • Court of Appeal (Civil Division)

    Court

    Royal Courts of Justice, Strand, London WC2A 2LL.

  • UK Supreme Court

    Court

    Parliament Square, London SW1A 2AJ.

  • Find any court or tribunal in England & Wales

    Court finder

    Official HMCTS finder — search by town or postcode for the exact address, phone number and opening hours of every court, including regional Court of Protection hearing centres.

  • Scottish Courts & Tribunals (Sheriff Courts)

    Court

    Guardianship and intervention orders under the Adults with Incapacity (Scotland) Act.

  • Office of the Public Guardian (Scotland)

    Oversight

    Registers guardianships and supervises financial guardians.

  • Royal Courts of Justice, Belfast (Office of Care & Protection)

    Court

    Chichester Street, Belfast BT1 3JF. Controllership applications in Northern Ireland.

  • Courts Service of Ireland / Decision Support Service

    Court

    Circuit Court applications and the DSS under the Assisted Decision-Making (Capacity) Act 2015.

Local authorities and adult social care

Including out-of-hours Emergency Duty Teams for safeguarding escalation.

  • Find your council's adult social care team (England)

    Council lookup

    Enter a postcode to get the exact adult social care number, safeguarding line and address for that local authority. Every English council is covered.

  • Out-of-hours Emergency Duty Team (EDT)

    Urgent

    Every council runs an EDT for evenings, weekends and bank holidays. Its number is on the council's own adult social care page — search the council name plus 'emergency duty team'. Save it in your phone before you need it.

  • Find your local authority (Wales)

    Council lookup

    All 22 Welsh councils, with social services and safeguarding contacts.

  • Find your council (Scotland)

    Council lookup

    All 32 Scottish councils and their social work / adult protection numbers.

  • Health & Social Care Trusts (Northern Ireland)

    Council lookup

    Belfast, Northern, South Eastern, Southern and Western Trusts handle adult safeguarding in NI.

  • Adult safeguarding — immediate danger

    Urgent

    If someone is at immediate risk of harm, ring 999. Police non-emergency is 101.

NHS Integrated Care Boards and health oversight

For continuing healthcare, s117 aftercare, funding disputes and placement challenges.

  • Find your Integrated Care Board (all 42 ICBs, England)

    ICB lookup

    Official NHS list with each ICB's website, switchboard and complaints/PALS contact — use this for continuing healthcare, s117 aftercare and funding disputes.

  • NHS England customer contact centre

    ICB

    Escalation where an ICB will not respond, plus specialised commissioning queries.

  • PALS (Patient Advice & Liaison Service)

    ICB

    Hospital-level advocacy and complaints — every NHS trust has one.

  • NHS Wales health boards / NHS Scotland boards

    ICB lookup

    The equivalent commissioners outside England for funding and placement decisions.

  • Care Quality Commission (CQC)

    Oversight

    Report a failing care home, hospital or supported living service.

Legal aid routes and free legal help

How to get a funded solicitor: the national gateway, the non-means-tested DoLS route, Exceptional Case Funding, Coram's free child law advice, and the legal aid bodies for Scotland, NI and Ireland.

  • Civil Legal Advice (CLA) — the main route in

    Start here

    Free national gateway. Check if you qualify, then get referred to a legal aid solicitor. Ask specifically for Court of Protection / mental capacity work.

  • Check if you can get legal aid (eligibility calculator)

    Eligibility

    Enter income, benefits and savings to see the likely answer before you ring anyone.

  • Find a legal aid adviser (Law Society / GOV.UK finder)

    Find a solicitor

    Search by postcode and category — choose 'Mental health' or 'Community care' for most Court of Protection cases.

  • Non-means-tested legal aid: s.21A DoLS challenges

    Free route

    If P is under a standard DoLS authorisation, P (and an RPR acting for P) can get legal aid with no means or merits test. This is the fastest route to a free solicitor — say 's.21A' when you ring.

  • Exceptional Case Funding (ECF)

    Free route

    Where legal aid is not normally available, ECF can be granted if refusing it would breach your human rights. Often used for welfare COP cases. ECF forms and guidance from the Legal Aid Agency.

  • Legal Aid Agency (LAA) contact centre

    Oversight

    Queries about an existing certificate, delays or a provider's refusal to act.

  • Coram Children's Legal Centre — Child Law Advice

    Coram

    Free legal information and advice for parents and carers on education, SEND, care proceedings and children's social care — vital where a young person is heading into the Court of Protection at 18.

  • Coram — main organisation

    Coram

    Children's charity group behind the Children's Legal Centre, Coram Voice advocacy and CoramBAAF.

  • Coram Voice — advocacy for young people

    Coram

    Always Heard helpline: free advocacy for children and care-experienced young people up to 25.

  • Scotland: Scottish Legal Aid Board

    Scotland

    Legal aid for guardianship and Adults with Incapacity applications at the Sheriff Court.

  • Northern Ireland: Legal Services Agency NI

    N. Ireland

    Legal aid for capacity and Mental Capacity Act (NI) 2016 matters.

  • Republic of Ireland: Legal Aid Board

    Ireland

    Civil legal aid, including Assisted Decision-Making (Capacity) Act applications.

  • Advocate (free barrister help)

    Pro bono

    Charity matching people who cannot get legal aid with barristers willing to act free of charge.

  • Law Works / free legal clinics

    Pro bono

    Network of free legal advice clinics for people who cannot afford a solicitor.

Parent and carer groups, campaigns and helplines

Peer support from other families across England, Wales, Scotland, Northern Ireland and Ireland. Never post P's name, photo or case details — a Transparency Order can make that contempt of court.

  • Court of Protection — family support groups

    Facebook

    Search Facebook for 'Court of Protection' and pick the family-run groups (deputyship, DoLS and welfare). Read the pinned rules first — most are private and closed to professionals.

  • Deputyship & Office of the Public Guardian groups

    Facebook

    Practical help with COP1 bundles, annual reports and security bonds from other deputies.

  • DoLS, Cheshire West & deprivation of liberty groups

    Facebook

    Families challenging placements and restrictions share hearing experiences here.

  • Rightful Lives / Free Our People

    Campaign

    Campaigning against inappropriate hospital detention of autistic and learning disabled people.

  • Challenging Behaviour Foundation family network

    Campaign

    Family Support Service and closed groups for parents of people with severe learning disabilities.

  • Autizma

    Community

    The parent-led community behind this app — advocacy, training and family support.

  • Mencap Learning Disability Helpline

    Helpline

    Free advice on care, benefits and rights.

  • POhWER advocacy

    Helpline

    Independent advocacy, IMCA and NHS complaints advocacy across England.

  • Carers UK helpline

    Helpline

    Advice line for unpaid carers on rights, benefits, carer's assessments and breaks.

  • Carers Trust — local carer services

    Find local

    Find your nearest carer centre for one-to-one support, groups and respite.

  • Contact (for families with disabled children)

    Helpline

    Helpline and local parent groups across the UK, including transition to adult services at 16–18.

  • National Network of Parent Carer Forums (England)

    Find local

    Every English council area has a Parent Carer Forum — free to join, they sit at the table with the council and ICB.

  • Family Fund parent community

    Community

    Grants and peer support for families raising a disabled or seriously ill child across all four nations.

  • National Autistic Society — branches and groups

    Find local

    Local branches, parent-to-parent support and an autism advice line.

  • Learning Disability England — family network

    Community

    Families, self-advocates and providers working together on rights and better support.

  • Bringing Us Together (England, family-led)

    Community

    Parent-led organisation supporting families of disabled children and adults, including COP and hospital discharge fights.

  • Carers Wales / Gofalwyr Cymru

    Wales

    Welsh carer advice, rights under the Social Services and Well-being (Wales) Act.

  • SNAP Cymru

    Wales

    Independent advice and advocacy for Welsh families on education, disability and rights.

  • Carers Scotland

    Scotland

    Support and rights advice for carers in Scotland, including guardianship worries.

  • PAMIS (Scotland)

    Scotland

    Family support for people with profound and multiple learning disabilities and their carers.

  • Enable Scotland

    Scotland

    Advice, local groups and advocacy for people with learning disabilities and their families.

  • Carers NI

    N. Ireland

    Northern Ireland carer support, rights and local groups.

  • Mencap Northern Ireland

    N. Ireland

    Family support, advocacy and local groups across NI.

  • Family Carers Ireland

    Ireland

    Freephone careline and local carer supports across the Republic of Ireland.

  • Inclusion Ireland

    Ireland

    Rights of people with intellectual disabilities and their families, including capacity law (ADMA 2015).

  • Facebook: parent and carer groups near you

    Facebook

    Search your county plus 'parent carer forum' or 'special needs parents' to find local groups. Keep P's details out of posts.

Know a number that should be here?

Families keep this list alive. Email info@autizma.co.uk with the organisation, area and number and we will check and add it.

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